Matt Tuck

Head of Customer Propositions and Delivery


Matt leads Customer Propositions & Delivery for NatWest's Commercial Banking business. His team brings together Lending and Transaction Banking Products, Customer Service & Operations in the UK and India, Propositions & Customer Journeys and Performance Management with a focus on purpose led end-to-end customer focused and commercially minded delivery of our products and services.

Matt joined the Group in March 2020 from Commonwealth Bank of Australia, where he was CEO of their European and US business. Prior to that he was Head of Global Corporate Banking at Barclays, and has held senior roles in sales, coverage, product and operations both within the UK and overseas.

He takes an active role in driving equality and inclusion initiatives across the organisations he has worked. He is the co-sponsor of the Commercial Bank's Diversity & Inclusion Council and continues to mentor a number of individuals internally and across the industry. Matt lives in London - he is married and has two sons.